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We Can Repair Any Kind of Gas Fireplace in West Chester

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Burning fireplace

Keep Heating Simple

Gas fireplaces make adding heat to your West Chester home easy. Just move a switch or press a button for immediate heat.

They’re also quite simple to use. Unlike their woodburning counterparts, there’s no need to put in firewood or clean up ashes. But like any other natural gas equipment, these fireplaces need routine tune-ups to help them run efficiently and avoid malfunctions.

When your fireplace won’t ignite or won’t stay on, the Experts at Wesley Wood Service Experts can help. Use our step-by-step hints first. If your fireplace still isn’t running correctly, let us know. We can handle any model.

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be several causes why your fireplace won’t start. Take off the ornamental plate beneath your fireplace to get at its parts.

  1. Is a breaker tripped? Check your home’s electrical panel and adjust breakers as needed.
  2. Is the gas running? Ensure the valve is in the “open” setting.
  3. Is the pilot light lit? If it has been extinguished, follow manufacturer instructions to reignite. Fasten the vent cap to block drafts from extinguishing it.
  4. Pilot light lights but won’t stay on? There could be an issue with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays ablaze but fireplace won’t light? It could be the thermopile, a metal piece that converts heat to electricity to open the gas valve.
  6. If you think there’s a problem with the thermocouple or thermopile, ask for help.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Adjust the flame and vacuum the burners once they’ve completely cooled.
  • Grinding or shrieking sounds? Have Wesley Wood Service Experts fix or replace the blower.
  • Odd scents? Clean the fireplace’s interior and flue with the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, open windows in your home and call us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it run more efficiently and avoid pricey breakdowns. It may even help it work longer.

  1. Verify your fireplace is fully cooled.
  2. Turn the gas off by rotating the valve to “off.”
  3. Remove the gas logs, check them for cracks and clean them with a soft-bristled brush.
  4. Clear the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the interior of the fireplace with a vacuum hose attachment.
  6. Wipe down internal edges with a wet cloth. Use warm, soapy water to get rid of dust or soot collections.
  7. Return lava rocks and logs in the same order.
  8. Clean the glass covering with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, take a look at the outside vent and get rid of debris such as leaves or bird nests.
  10. Make sure your carbon monoxide detector is working correctly.

Schedule Annual Maintenance Today

Once your fireplace is heating again, enroll in regular maintenance with us. These checks can potentially find issues before they begin. We’ll test your components for damage. We’ll also double-check there aren’t any leaks and that pressurization levels are right.

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