What to Expect During an AC Repair Appointment

So, suddenly your A/C needs repair at your West Chester home and you’re not sure what to expect. It’s nerve-wracking enough to let an AC repairman into your home, but then to wonder what they’re going to do tends to add a whole other level of concern. Not to worry! Wesley Wood Service Experts is here to fill you in on the basic AC repair process so you’ll be prepared when an expert air conditioning service technician needs to pay you a visit. 

AC Repair Starts Simple 

When the repairman arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to check it to make sure that it’s not merely a thermostat settings issue. The repairman will confirm the thermostat is set to cool and then lower the temperature to see if that will trigger the air conditioning system. A faulty or improperly connected wire could be all that’s keeping you from a comfortable home. 

If there is still an issue, the technician may need to look at your circuit breaker box. They might switch the circuit switches to off and then back to on to see if that activates the AC. 

Getting to the nitty-gritty of AC Repair 

The repairman will then probably ask to see the air conditioning equipment. Like a doctor, the repairman will begin their trial and error diagnosis process. There are several things that could be the reason for an air conditioning system that isn’t running properly, and it’s up the repairman to look into all the possible reasons starting from the most frequent issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more. 

During the AC diagnosis, they will probably check the air filter to make sure it’s not clogged or in need of replacing. They will check the AC refrigerant levels, make sure the air condenser fan is rotating properly, confirm that the size of your air conditioning system is appropriate for the size of your home, and check the electronics, safety controls, and wiring. 

Once the AC service tech has discovered the issue, he should explain all your options to you. The conversation will usually start with the repairman explaining what the issue is, what part (if any) failed, how or why it failed, and what that part does for your air conditioning system operate}. 

The service tech will then go into your options, which will include changing out the part and fixing the issue, but could also include upgrading parts of the AC system, the A/C system itself, or your entire heating and AC system. In certain cases, it may make more sense to purchase a whole new heating and cooling system, specifically if the A/C system is past its prime, or prone to breaking down again and end up costing you more for air conditioning repairs by the time it’s all said and done. The repairman will explain how much time, effort, and cost it will take to fix the issue. 

The repairman might at this point explain what could have been done to prevent the issue or part failure and how to prevent a future problem from happening. This usually includes being proactive with annual maintenance, which not only helps prevent an air conditioning breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair businesses will offer an annual maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your home. 

Finally, they will explain the process for repairing the failed part or resolving the issue. If you decide that A/C system repair is better for you than investing in an AC system upgrade, the repairman will order any parts necessary and set up your next appointment to repair the A/C system. Or, if the part required is already available on their vehicle, they will go ahead and start the AC repair work with your approval. 

Always know that throughout West Chester your HVAC equipment is in good hands with Wesley Wood Service Experts. Our technicians are ACE-certified and have undergone extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever come across any questions about your air conditioning system or what to expect with your AC repair, give us a call 24/7 at 484-401-7577 and we’ll be happy to discuss the process.