Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be really aggravating when your heat pump’s not cooling or will not switch into heating mode.

Fortunately, there are things you can do to find the cause of the problem and maybe even fix the issue on your own. While elaborate problems are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some simple heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting strategies to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

It can be quite annoying when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are things you can do to find the root of the problem and potentially fix the issue on your own. While elaborate repairs are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some simple heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting strategies to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before contacting a professional HVAC service provider to diagnose and correct concerns with your heat pump, there are several measures you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Confirm your thermostat is in the correct mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Inspect the circuit breakers. Confirm the circuit breakers for the heat pump and the air handler/furnace are in the correct position. Occasionally a tripped breaker can stop the heat pump from working correctly. 
  • Assess airflow and filters: Low airflow caused by plugged filters, blocked vents or other obstructions can cause inefficient operation. Change dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could reduce airflow.
  • Look over the outdoor unit: Check the outdoor unit and condenser for waste, dirt or vegetation that might be blocking airflow. Remove any items that might negatively affect the unit’s performance.

When to Contact a Professional for Heat Pump Problems

Even though some heat pump dilemmas can be simply solved by homeowners, sometimes it’s better to contact a professional for assistance. For instance, if you have uncertainties about the power supply to your heat pump, it’s safer to call a professional.

Heat pumps may be stuck in heating or cooling mode for quite a few different reasons that require technical expertise, such as improper refrigerant levels or difficulty with temperature sensors or valves. If one of those problems is causing your heat pump to malfunction, it’s best to have it repaired by a knowledgeable Expert like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve attempted our suggested troubleshooting strategies and your heat pump is still stuck in heat mode, ring one of the skilled technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the issue effectively and quickly make the appropriate repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the preferred choice for heat pump repair in the U.S..

For dependable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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