10 Questions to Ask an HVAC Contractor

Choosing the ideal HVAC contractor to replace or service your home comfort system can be daunting. That choice is noteworthy because the contractor you hire seriously impacts your HVAC system’s quality, endurance and efficiency for years to come.

To assist you in making an informed decision, research various companies in your community that might be suitable for the job. Once you create a shortlist of a handful of candidates with adequate experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

This ought to be the first question on your list. Hiring a licensed contractor makes sure that they fulfill the state and local criteria for HVAC companies. Then, insurance safeguards you from liability in case of accidents during the course of the project. A respectable HVAC contractor can show verification of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are not one-size-fits-all. Installing an oversized or undersized system causes inefficient performance and could reduce the unit’s life span. An experienced contractor can assess your home and determine the ideal heating and cooling capacity of your new HVAC equipment for the highest level of comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and air conditioning brands offer models with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you locate the perfect fit for your specifications. To get an idea of equipment quality and prices, give consideration to making a list of brands the contractor suggests and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is safer than a verbal quote. With an itemized written estimate, you will know what the contractor charges for each component, including labor, helping you understand where your money is going. Seek estimates from many HVAC contractors to help you compare prices and protect you from unforeseen costs.

Remember, prices that seem too good to be true don’t always result in the savings you expect. You’ll likely end up with shoddy equipment and poor customer service, or the company will tack on extra fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC profession’s standard. Still, you should also inquire about parts and equipment warranties. A handful of HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their employees and equipment.

6. Do You Offer Maintenance Services?

Scheduled tune-ups are essential to optimize your HVAC system’s efficiency and life span. Consider selecting a contractor that offers tiered memberships to fit your needs and budget. Signing a maintenance agreement with your furnace and air conditioning company helps bring about solid long-term HVAC performance. It also will help you avoid having to restart your search for a qualified contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

The majority of HVAC work involves permits from local or state authorities. A reputable contractor should handle this process on their own, saving you time and anxiety throughout the installation process.

8. What Are My Payment Options?

It’s good to know how a contractor structures their payment schedule. Be sure to ask if they offer financing options or if they will need full payment upon completion.

9. How Long Will the Installation Take?

How long it takes to install HVAC equipment will vary based on the project’s size and complexity. Still, having a clear timeline is crucial to cut down on the disruption to your day-to-day routine. Your contractor should supply a realistic time frame to bring the project to its conclusion and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to advise you on ways to maximize energy efficiency with a home energy audit. Taking the time to add insulation, replace old windows, seal air leaks and perform other specific actions may help you qualify for a smaller heating and cooling system. The result is a more budget-friendly up-front investment and reduced utility expenses for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in the U.S.

At Service Experts Heating, Air Conditioning & Plumbing, we understand that choosing the right HVAC contractor is a major choice you shouldn’t take lightly. As industry leaders with years of experience, and as one of roughly 100 Service Experts locations across North America, the staff at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer peace of mind and knowing we performed a job well done.

So, if you’re looking for a reliable HVAC partner, don’t hesitate to reach out at 866-397-3787. When you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the best decisions for your home comfort needs.

Savings For You

See All Offers Here >

$50 OFF Any Repair

  • Save $50 on a Paid Service
  • Written 100% Satisfaction Guarantee
  • Plus, ask how to save an additional 15% and waive your trip charge!

$50 OFF HVAC Tune-up Special

There’s no reason to skip your seasonal maintenance that saves energy and helps ensure your air conditioner and heater will work reliably all season long.

  • Regularly $129, now only $79
  • Save up to 30% on energy bills
  • Written Expert Service Guarantee

© 2023 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.