10 Questions to Ask an HVAC Contractor

Selecting the ideal HVAC contractor to replace or service your home comfort system can seem intimidating. That decision is significant because the contractor you hire greatly impacts your HVAC system’s quality, endurance and efficiency for years to come.

To assist you in making an informed decision, research various companies in your area that might be well-suited for the job. Once you narrow it down to a handful of candidates with sufficient experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

This ought to be the first question on your list. Hiring a licensed contractor is how you know that they meet the state and local standards for HVAC companies. Then, insurance protects you from liability in case of accidents during the maintenance or repair. A reputable HVAC contractor can show verification of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are not one-size-fits-all. Installing an oversized or undersized system causes inefficient performance and could limit the unit’s life span. A knowledgeable contractor can examine your home and determine the recommended heating and cooling capacity of your new HVAC equipment for the greatest possible comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and air conditioning brands offer models with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you locate the most appropriate fit for your requirements. To get an idea of equipment quality and prices, give consideration to asking for a list of brands the contractor recommends and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is safer than a verbal estimate. With an itemized written estimate, you can identify what the contractor charges for each component, including labor, helping you recognize where your money is going. Obtain estimates from several HVAC contractors to help you compare prices and protect you from unforeseen costs.

Remember, extremely low estimates don’t always result in the savings you expect. You’ll likely end up with second-rate equipment and inferior customer service, or the company will tack on extra fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. However, you should also ask about parts and equipment warranties. A few HVAC contractors offer extended warranties and satisfaction guarantees, signifying confidence in their specialists and equipment.

6. Do You Offer Maintenance Services?

Routine tune-ups are crucial to optimize your HVAC system’s efficiency and life span. Consider selecting a contractor that offers tiered memberships to fit your requirements and budget. Signing a maintenance agreement with your furnace and air conditioning company encourages solid long-term HVAC performance. It also means you won't have to restart your search for a qualified contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

A lot of HVAC work involves permits from local or state agencies. A respected contractor should handle this process on their own, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s important to understand how a contractor structures their payment schedule. Be sure to ask if they offer financing options or if they will need full payment when the project is done.

9. How Long Will the Installation Take?

The length of time it will take to install your new system will vary based on the project's size and complexity. Still, having a clear timeline is fundamental to reduce disruption to your everyday routine. Your contractor should supply a realistic time frame to start and end the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to advise you on ways to maximize energy efficiency with a home energy audit. Making the effort to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a less expensive heating and cooling system. The result is a more affordable up-front investment and reduced utility costs for years to come.

Contact Wesley Wood Service Experts for HVAC Contracting Services in West Chester

At Wesley Wood Service Experts we know that choosing the right HVAC contractor is an important choice you shouldn’t take lightly. As industry leaders with years of experience and as one of almost 100 Service Experts locations across North America, the staff at Wesley Wood Service Experts proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our wide selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer satisfaction and the assurance of a job well done.

So, if you’re looking for a respected HVAC partner, don’t hesitate to reach out at 484-401-7577. When you contact a Service Experts office like Wesley Wood Service Experts, we’ll be ready to answer your questions and help you make the best decisions for your home comfort needs.